Hello,
We have recently integrated Aruba Clearpass with Cisco WLC 5508 and I've noticed after the users gets scanned and authenticated into the network, the session is timing out very quickly or even if the laptop LED closed out and moved from one floor to another floor withing less than 2 minutes, the session times out and it requires to go through the OnGuard process again, which is pain in the nick..
Globa Session Timeout in Cisco WLC is disabled for both SSIDs, but still is timing out.. On the same Service Profile, we are having Mobile as well they are staying connected fine without having to re-authenticate again.
Is there any setting is need to look at in the Clearpass Configuration?
Regards,