Security

Reply
Regular Contributor II
Posts: 207
Registered: ‎09-11-2013

OnGuard stuck at "Initializing"

Hi Forum,

 

So Clearpass is sending an UNKNOWN user role back to the aruba controller and guest vlan for the users to be able to go to the agent download page. Onguard after that starts and gets stuck on Initializing and the log shows "Clearpass server not reachable". That user role has allowed any any clearpass data/mgmt ports both, but still no luck. It would only work IF I add the allow all ACL to that user role UNKNOWN (which would defeat the purpose of my enforcing a captive portal on users).

 

any help in appreciated.

MVP
Posts: 1,392
Registered: ‎11-30-2011

Re: OnGuard stuck at "Initializing"

[ Edited ]

[edit] weird, seems the thread got split up somehow, here is the rest with the solution:

 

http://community.arubanetworks.com/t5/AAA-NAC-Guest-Access-BYOD/Re-OnGuard-stuck-at-quot-Initializing-quot/td-p/244276

Search Airheads
Showing results for 
Search instead for 
Did you mean: