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Occasional Contributor II

Onboard cannot autojoin

Hi   everyone

     I  have question about onboard  

 When i connect to onboard SSID(Single SSID) and after onboarding  and device get wireless Profile (EAP-TLS)  but device cannot  autojoin  to onboard SSID

 

I must manually connect SSID  to work

  

how to solving problem

 

Thank you

 

regards

Re: Onboard cannot autojoin

http://community.arubanetworks.com/t5/AAA-NAC-Guest-Access-BYOD/Switching-between-2-SSID-in-clearpass-onboarding/m-p/112815#M7279
Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Aruba

Re: Onboard cannot autojoin

IOS and MAC OSX devices will not automatically connect to a new SSID. It is a know Apple issue and that is what you will need to put a notification at the end of the onboarding for those users that they will need to manually connect to the New SSID. If it is same SSID onboarding then yes it will automatically connect with the link that Victor provided.

There is no issues with Windows and Android to change to the new SSID, only Apple.
Thank You,
Troy

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Occasional Contributor II

Re: Onboard cannot autojoin

 

Thank you very for your kind support

 

 

regards

OYEA!

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