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Onboarding IOS/apple devices captive portal link 'Success'

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  • 1.  Onboarding IOS/apple devices captive portal link 'Success'

    Posted Aug 11, 2017 06:28 AM

     

    Hi, 

     

    We have a Guest captive portal page with a link to register devices(onboard), this works with Windows and android, and does work with apple devices only when we use a browser and get redirected to the captive portal. 

     

    The issue is, when the initial captive portal (captive.apple.com) pops up on apple devices, if we click the link to register a device we get the 'success' page and therefor cannot onboard the device. 

     

    This only happens with ios devices and not Apple macs.

     

    Does anyone know how we can avoid this? 

      

    Cheers,



  • 2.  RE: Onboarding IOS/apple devices captive portal link 'Success'

    EMPLOYEE
    Posted Aug 11, 2017 07:28 AM
    You need to bypass CNA  on the initial page.


  • 3.  RE: Onboarding IOS/apple devices captive portal link 'Success'
    Best Answer

    Posted Aug 11, 2017 07:35 AM

    Thanks for the reply, 

     

    So there is no way to acheve this with CNA?

     

    Cheers



  • 4.  RE: Onboarding IOS/apple devices captive portal link 'Success'
    Best Answer

    EMPLOYEE
    Posted Aug 11, 2017 07:37 AM
    No. Apple and Google restrict the CNA so it must be disabled or Onboarding.