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Onboarding Issue - After authentication success Process got stuck at #STEP1

HI All,

 

I have configure the dual ssid onboard . It was a working set up before but now the process is getting stuck at step 1 . It's a virtual eval appliance with recomended specs.

 

in application log i am seeing the below error . is there anything that we can do to resolve the below error.

 

Fatal Application Error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 32768 bytes)
Client:    192.168.204.21:55056
App User:  admin
Script:    /guest/mdps_status.php
Function:  NwaPhpFatalErrorHandler
Arguments: array (
)
Details:   array (
  'type' => 1,
  'message' => 'Allowed memory size of 268435456 bytes exhausted (tried to allocate 32768 bytes)',
  'file' => '/opt/amigopod/www/_templates_c/^%%90^90E^90E92C7E%%eval_f81752c1ef957b2a8c3b397b484cafcedb5ebf9f.php',
  'line' => 1,
)
Guru Elite

Re: Onboarding Issue - After authentication success Process got stuck at #STEP1

Please open a TAC case.

Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
New Contributor

Re: Onboarding Issue - After authentication success Process got stuck at #STEP1

Dear Tim, 

 

Thank You for your time. I am running POC LAB for one of our customer. i will try to create new Virtual appliance and will restore the same configuration. Hope this will resolve the issue .

 

Just wondering is it possible to open up a tac case for POC ?

 

 

 

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