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Onboarding iOS Device "Profile Installation Failed" on ClearPass 6.2.6

 

I have a customer that keeps getting an error when onboarding iOS devices and this was working a couple of days ago but it started happening today , I don't think this is happening with Android but I am not 100% sure

 

I disabled HTTPS across the board but nothing , I can't even see an error in the access tracker...

 

I am planning on opening a ticket but wanted to see if anybody is currently seeing this.

 

Thanks

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Aruba

Re: Onboarding iOS Device "Profile Installation Failed" on ClearPass 6.2.6

Aruba is aware of this behavior/issue Victor.....stay tuned for a fix very soon.   The cause is an expired Apple Intermediate CA certificate that issued the embedded certificate on some iOS devices (Apple iPhone Device CA); which expired on 04/16/2014.    Fixes for 6.1.4, 6.2.6, and 6.3.1 will be available.

 

 

------------------------------------------------
Systems Engineer, Northeast USA
ACCX | ACDX | ACMX

Re: Onboarding iOS Device "Profile Installation Failed" on ClearPass 6.2.6

 

The patch is available under the Software Updates:

 

Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
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