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MVP
Posts: 107
Registered: ‎01-05-2015

Onboarding issues with android and other devices

Hi,

 

I've got a couple of questions regarding onboarding with android devices and other devices:

 

1. When onboarding with android devices, I receive the part to download quickconnect. For some devices, we get an error for the following: market://details?id=com.arubanetworks.quickconnect.android (or at least something like that) and then net::ERR_UNKNOWN_URL_SCHEME. For other android devices, we don't get that error and it redirects properly to the marketplace/store to download quickconnect. Any idea what causes this?

 

2. Are blackberry devices and windows phone devices capable of using onboard or is this not possible?

 

Kind regards,

 

jcelis

Guru Elite
Posts: 8,453
Registered: ‎09-08-2010

Re: Onboarding issues with android and other devices

1) that means the browser that you're using doesn't have an application association for the Google Play store

2) There is no automated Onboarding, but web enrollment can be used.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
MVP
Posts: 107
Registered: ‎01-05-2015

Re: Onboarding issues with android and other devices

[ Edited ]

Hi,

 

Thanks for the reply! You know of a guide for web enrollment? Can't seem to find much information on it. 

 

Kind regards,

 

jcelis

Guru Elite
Posts: 8,453
Registered: ‎09-08-2010

Re: Onboarding issues with android and other devices

There are instructions on how to configure it in the ClearPass Guest user guide.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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