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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Onboarding on android problem ?

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  • 1.  Onboarding on android problem ?

    Posted Aug 14, 2015 03:18 PM
      |   view attached

    I have configured onboard service and all is well teh issue is quick connect stuck in Checking connectivty and keep tring to connect to the Secure SSID and when I check access track I found that it Say EAp method not support by client and it is support by the Device and attached the Access tracker



  • 2.  RE: Onboarding on android problem ?

    EMPLOYEE
    Posted Aug 14, 2015 03:20 PM
    What kind of device is it?
    What firmware is it running?
    Can you manually connect at the system level?


    Thanks,
    Tim


  • 3.  RE: Onboarding on android problem ?

    Posted Aug 14, 2015 03:58 PM

    Samsung Note-2     android Kitkat



  • 4.  RE: Onboarding on android problem ?
    Best Answer

    EMPLOYEE
    Posted Aug 14, 2015 04:08 PM

    There are know issues with the 802.1X supplicant on the Note 2. You may want to stick with PEAP.



  • 5.  RE: Onboarding on android problem ?

    Posted Aug 14, 2015 06:36 PM

    Dear Tim thank you so much I tried with Samsung S4 worked like charm no problem at all :) thank you Expert :)