05-30-2017 03:58 AM
right know I'm sitting at a customer and we implemented Onguard. Everything is working fine but we are facing a problem with the Windows agent.
After the client is collecting the system information it states for a short time the right client information (e.g. "HEALTHY" or "UNHEALTHY") with the right colour code. After a short time the agent show only the message "UNKNOWN STATUS".
The Mac agent works fine.
The only workaround I found is to restart the clearpass agent service. After this the client states the right status until the it's changed again.
Does anyone have the same problem?