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Contributor II

Onguard not detecting Windows Hotfixes

Very frustrating... OnGuard refuses to detect installed hotfixes on my Windows computers.  Auto remediate doesn't work (unable to connect to Windows Update server, even though we allow all web traffic in the quarantine role) and the only way to allow the clients to connect is to set the posture check for hotfixes to "monitor mode".

 

As you can see here, I have the hotfix installed that it's looking for:

updatehistory.PNG

Here's OnGuard failing to detect and remediate the installed hotfix:

onguardfailure.PNG

 

And here's OnGuard failing again, after I de-selected Auto-Remediate:

onguardfailure2.PNG

 

I'm running ClearPass Policy Manager 6.6.1.84176 with all the latest updates applied.  Any suggestions?

Aruba Employee

Re: Onguard not detecting Windows Hotfixes

Recommend you open a case with TAC.

Contributor II

Re: Onguard not detecting Windows Hotfixes

Ugh, wish me luck
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