Security

Reply
Super Contributor I
Posts: 289
Registered: ‎02-07-2013

Problem with setting up guest access with mac caching

Hi,

I've just run the clearpass 6.4 config to set up guest access with mac caching. Everything looks o.k. and I can connect from my guest portal ssid to my login prompt page, perform a sponsored request  to have an account allocated, grant access to my userid and try logging in with my guest credentials.

 

Unfortunately at this point the authentication fails. Looking at Monitoring/Access Tracker/Request details for my attempted authentication, I can see the following alerts ... which result in a default access deny profile. The connection attempt has been made from a device wih no entry in the endpoints database.

 

Any help appreciated.

 

Rgds

Alex

 

 

Failed to construct filter=SELECT FLOOR(EXTRACT(EPOCH FROM (NOW() - timestamp)))::integer AS seconds_since_auth, FLOOR((EXTRACT(EPOCH FROM (NOW() - timestamp)))/60)::integer AS minutes_since_auth, FLOOR((EXTRACT(EPOCH FROM (NOW() - timestamp)))/3600)::integer AS hours_since_auth, FLOOR((EXTRACT(EPOCH FROM (NOW() - timestamp)))/86400)::integer AS days_since_auth FROM auth WHERE auth.timestamp < NOW() AND auth.error_code = 0 AND auth.username = '%{Endpoint:Username}' AND auth.mac = '%{Connection:Client-Mac-Address-NoDelim}' ORDER BY timestamp DESC LIMIT 1.
Failed to get value for attributes=[Days-Since-Auth].
Failed to construct filter=SELECT user_id as guest_device_user FROM tips_guest_users WHERE ((guest_type = 'USER') AND (user_id = '%{Endpoint:Username}') AND (app_name != 'Onboard') AND (enabled = 't') AND ((expire_time is null) OR (expire_time > CURRENT_TIMESTAMP))).
Failed to get value for attributes=[UserName]

Aruba
Posts: 1,520
Registered: ‎06-12-2012

Re: Problem with setting up guest access with mac caching

Is insight enabled under Administration » Server Manager » Server Configuration--- click on the server and checkmark enable insight

Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
Super Contributor I
Posts: 289
Registered: ‎02-07-2013

Re: Problem with setting up guest access with mac caching

Yup, this is my devel server and its set up as an insight master

Regular Contributor I
Posts: 186
Registered: ‎03-27-2013

Re: Problem with setting up guest access with mac caching

Have you solved this issue?

Regards Andrea

Andrea
Search Airheads
Showing results for 
Search instead for 
Did you mean: