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Occasional Contributor II
Posts: 19
Registered: ‎03-26-2012

Provisioning issues samsung for TLS WIFI.

Provisioning issues samsung for TLS. EAP: Client doesn't support configured EAP methods. Any idea?

Works good with iphone. Stop working since new update.

 

Aruba
Posts: 1,377
Registered: ‎12-12-2011

Re: Provisioning issues samsung for TLS WIFI.

What version of Android?  Can you use PEAP?

Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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Occasional Contributor II
Posts: 19
Registered: ‎03-26-2012

Re: Provisioning issues samsung for TLS WIFI.

running android 4.3.  provisioning works great with iphones so we do not want to keep making new SSID for different device.

 

Aruba
Posts: 1,377
Registered: ‎12-12-2011

Re: Provisioning issues samsung for TLS WIFI.

In the onboard settings, you can select PEAP or TLS to provision to android devices. If you have TLS selected try PEAP to see if it works for you

Sent from my iPhone
Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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Occasional Contributor II
Posts: 19
Registered: ‎03-26-2012

Re: Provisioning issues samsung for TLS WIFI.

I moved to TTLS and MSCHAPV2 for inner. work good with android.

 

Aruba
Posts: 1,377
Registered: ‎12-12-2011

Re: Provisioning issues samsung for TLS WIFI.

GLad to hear!

Seth R. Fiermonti
Consulting Systems Engineer - ACCX, ACDX, ACMX
Email: seth@hpe.com
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Aruba
Posts: 1,548
Registered: ‎06-12-2012

Re: Provisioning issues samsung for TLS WIFI.

What model of samsung
Thank You,
Troy

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Aruba
Posts: 1,548
Registered: ‎06-12-2012

Re: Provisioning issues samsung for TLS WIFI.

Are talking about not working after you updated the Samsung or cppm. There is an issue with some samsung devices that deletes the root certs after you upgrade them and you need to reprovision the device to get the certs
Thank You,
Troy

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MVP
Posts: 1,111
Registered: ‎10-11-2011

Re: Provisioning issues samsung for TLS WIFI.

Running into this same issue with multiple Samsung devices on 4.3.  Not having this issues with a Nexus 7 on 4.4.  Is the only suggestion to use PEAP?  If so, I don't understand why EAP-TLS would be an option.

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Guru Elite
Posts: 21,288
Registered: ‎03-29-2007

Re: Provisioning issues samsung for TLS WIFI.

The Compnerd,

 

I believe PEAP was a troubleshooting step to remove the act of provisioning as the issue, rather than a resolution.  As you know, all Android manufacturers do not handle TLS the same and some are better than others.  Is there a specific Samsung Device and Android version you are having trouble with?



Colin Joseph
Aruba Customer Engineering

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