08-27-2014 02:00 PM
I am trying to get Onboard working (actually had it working but then it stopped). I created Onboard a a ca, went through a tech note on how to create a single onboard ssid here, it was working but then now when devices need to reprovision the quickconnect app makes all the way through to the "checking connectivity" point and then times out and states there was a problem connecting to the network. In the ap logs I see entries stating radius reject for station <username><mac> from server Clearpass. and Dropping the radius packet for station <mac> doing 802.1x, and client <mac> is failed to authenticate. Like I stated it was working with Android and windows clients I went to starting getting ios clients which I was having issues gettting going so I tried the working clients and found that they could not re-provision them selfs.....
Does anybody have any suggetions or know of any log files that I migth be able to get a better idea of what is going on? I have 2 other ssids for guest / staff traffic that do not use the Onboard piece.
clearpass version - 6.3.4 - cp-va-500
ap Instants - ap-105
thanks for any ideas,
08-28-2014 07:38 AM
first off thanks for the help.
yes It is there. I am seeing the quickconnect client step through the process and after qc toggles the adapter, it comes up, moves to checking connectivity and I noticed that the ssid is disabled with in the client....
08-28-2014 07:39 AM
At that point, do you see a request in access tracker? What is the EAP method? EAP-TLS or EAP-PEAP?