Security

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Frequent Contributor I
Posts: 99
Registered: ‎08-31-2016

Removing device from Endpoint Repository

I ran into a minor problem last night that I'm trying to find a good solution for. A user hit the Unique-Device-Count limit I set, and wanted to remove older devices so the new one could be added.

 

After removing his devices from the Endpoints list, he was still being denied access due to reaching the Unique-Device-Count limit.

 

I'm assuming there is a refresh rate to the database where these entries are stored, but is there a way to manually remove specific entries from it?

 

Also is there an automatic removal I can do if a device hasn't connected after a certain period?

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