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Regular Contributor I
Posts: 170
Registered: ‎03-18-2013

SMS sanity check

Hi friends!

 

My SMS has never worked, so out of frustration I ran a pcap on the server on the collect logs and I attempted to send an SMS

 

anyway from what I can tell - this https call to 199.127.104.89 is direct and not using the proxy server!!!

 

Is this normal?

 

:smileyfrustrated:

Aruba Employee
Posts: 101
Registered: ‎03-15-2011

Re: SMS sanity check

Greetings Nik.  May I ask what version you are running?  SMS over proxy was broken in 6.0.0 but accorindg to our records fixed in 6.0.2.  Also can you confirm this is SMS via ClearPass Guest?  And what provider are you using?  

Regular Contributor I
Posts: 170
Registered: ‎03-18-2013

Re: SMS sanity check

Thanks for repsonding:

 

6.3.0.60730

 

Fuly patched

Guru Elite
Posts: 8,337
Registered: ‎09-08-2010

Re: SMS sanity check

Can you verify the proxy is set on all of your servers? It is not a cluster-wide setting.


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Regular Contributor I
Posts: 170
Registered: ‎03-18-2013

Re: SMS sanity check

sorry to "make more work"

 

but the same happens for certs on onboarding

 

only seems related to clearpass guest - i.e. cppm patches of and everything fine

 

when it does curl (presumably for a call out somewhere) it seems to go direct?

Regular Contributor I
Posts: 170
Registered: ‎03-18-2013

Re: SMS sanity check

I normally verify by doing a "check for update" under patching section server configuration, which has always seemed fine for all 4 cluster members :S

Aruba Employee
Posts: 101
Registered: ‎03-15-2011

Re: SMS sanity check

Please do check under "Administration > Server Manager > Server Configuration > select server > Service Parameters tab > ClearPass system services".  We have many customers running proxies without issue.  you may need to open a TAC case.  if your settings are there.  You can reference "Redmine ticket #12852".

 

You have no database access issue to speak of?

 

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