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Aruba Employee
Posts: 5
Registered: ‎02-02-2016

[SMTP: Invalid response code received from server (code: 535, response: Authentication failed)]

ClearPass Guest>Configuration>Receipts>Email receipt>Test Mail Settings

generates the above SMTP code 535 error

ClearPass Policy Manager>Administration>External Servers>Messaging Setup>Send Test Email

successfully sends a message

 

Any idea why one test works and the other fails?

MVP
Posts: 109
Registered: ‎01-05-2015

Re: [SMTP: Invalid response code received from server (code: 535, response: Authentication failed)]

Are you using the same email address to send to for both tests? I think the 535 error is remote server rejecting your mail. Might have to look there?

Aruba Employee
Posts: 5
Registered: ‎02-02-2016

Re: [SMTP: Invalid response code received from server (code: 535, response: Authentication failed)]

The solution was to stop using Gattaca Mail Server, and start using hMailServer.


jcelis wrote:

Are you using the same email address to send to for both tests? I think the 535 error is remote server rejecting your mail. Might have to look there?


 

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