Occasional Contributor II

Self Registration Help

My company has a kiosk at the security desk in all 3 corporate buildings for guests to register for physical access. I am trying to integrate the self registration process into those kiosks. I am using the default guest_register and guest_register_receipe pages with one field added. "Login to a NAS server" is disabled. Another vendor's application, Honeywell Lobbyworks, runs on the kiosks. It has a touchscreen link that can be customized to open a specific website in the kiosk's browser which is currently IE 7 and is set to the guest register page.

Here's the problem: The 1st guest user registers fine, but when the 2nd guest user opens the register page again the 1st user's registration info is still displayed. I found the info is kept in something local, either temp internet file or a cookie. I opened a TAC case and they suggested I add a javascript line to the end of the receipe page that closes the browser automatically after 15 seconds. This doesn't fix the issue, but if I set the browser to delete temp internet files on exit it works as long as I've opened IE from a shortcut or link outside the Lobbyworks interface. When I let Lobbyworks open the page and the browser closes on its own it causes a runtime error in Lobbyworks. :(

Seems like there should be an easier way to do this. Does anybody know anything that can be modified on guest_register or guest_register_receipe to fix this? Seems like I'm almost going to have to learn javascript to figure out how.
Guru Elite

Re: Self Registration Help

Go to Customization> Forms and Views. Find the Form that you want to edit (in my case it is aruba_guest_register). Click on edit fields. Find the field that you do not want the data to show up in (I picked Visitor_Name, for example and edit it). in Advanced Properties, click on the "show advanced properties" checkbox. Go down to Disable Auto-Complete and enable the checkbox next to "Disable browser auto-completion within the field" Click on Save Changes.
Answers and views expressed by me on this forum are my own and not necessarily the position of Aruba Networks or Hewlett Packard Enterprise.
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