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Frequent Contributor I

SelfReg portal issue on mobile device after upgrading to 6.7

Hello,

 

Strange thing, I upgraded one of our customers to CPPM 6.7 and the default selfregistration page on mobile devices (tested on iPhone, iPad, Android telephone) gives a strange error. On laptops we don't see the issue, but on mobile devices, when we click on "Register" there is a field added to the form:  "Account Status" (while this is not configured) with the error: "Policy definition error: unknown mode '%1' " Anyone has seen this behavior before?

 

I have uploaded a picture of the issue after clicking on the "Register" button (so the page reloads and gives an extra form field Account Status"; on initial captive portal load, this field is not there)

 

Thomas
ACMX#370 ACCP

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Re: SelfReg portal issue on mobile device after upgrading to 6.7

Make sure you have the field "auto_update_account" enabled in the form and hidden. Should be set to a value of 1.

 

Check to see if "current_state" is also there. This should be disabled.

 


Michael Haring
ACMP, ACCP, BCNE, CCENT, Palo Alto ACE 7.0
Frequent Contributor I

Re: SelfReg portal issue on mobile device after upgrading to 6.7

In mean time we know it was a bug in release 6.7. It has been fixed in release 6.7.1

Answer I got from from G Benedict:

"that error is due to non-English languages hitting sponsored registration.  it is fixed in 6.7.1 which is released early next week.  TAC should have the work around."

 

So thanks for your answer, but resolved :-)

 

Thomas
ACMX#370 ACCP

-- Found something helpful, important, or cool? Click the Kudos Star in a post.
-- Problem Solved? Click "Accept as Solution" in a post.
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