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Regular Contributor II
Posts: 223
Registered: ‎10-29-2014

Sending sponsor mail

I Enabled ldap search for Sponsor on slef registration field, & its pulling the data from AD.

When searching for a user I can mail address of the user.

But I am not able to send mail to that account.

I dont want to use another field for sponsor mail id.

HTH
Cheers
SumaN
Guru Elite
Posts: 7,991
Registered: ‎09-08-2010

Re: Sending sponsor mail

Did you configure the SMTP server settings in ClearPass and do a test email?

Sent from Nine

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Regular Contributor II
Posts: 223
Registered: ‎10-29-2014

Re: Sending sponsor mail

Yeah SMTP is working.
When I am configuring sponsor mail field on reg page I am able to get mail, so everything is working.
But I don’t want my guest user to put mail address like that. They can just type their sponsor name on sponsor lookup field, from there CPPM should take mail id of sponsor and send a mail to the sponsor.
HTH
Cheers
SumaN
Guru Elite
Posts: 7,991
Registered: ‎09-08-2010

Re: Sending sponsor mail

Have you verified that the "E-mail" attribute in AD is populated? That is where the sponsor_email field is populated from by default. You can also change the AD attribute that is used for sponsor email.

 

email-attribute-ad.PNG

 

sponsor-email.PNG


Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Regular Contributor II
Posts: 223
Registered: ‎10-29-2014

Re: Sending sponsor mail

Yes,I am able to see mail id of sponsor when I am typing the sponsor name.
but email is not going to the sponsor.
HTH
Cheers
SumaN
Guru Elite
Posts: 7,991
Registered: ‎09-08-2010

Re: Sending sponsor mail

Do you see any errors in the application log?

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Regular Contributor II
Posts: 223
Registered: ‎10-29-2014

Re: Sending sponsor mail

There are no logs in application log.
HTH
Cheers
SumaN
Regular Contributor II
Posts: 226
Registered: ‎03-03-2011

Re: Sending sponsor mail

Can you post a screenshot of the Operator Login -> Servers configuration you are using. Specifically what is set in the 'Display Attributes' and 'Attribute Mapping' boxes.

David
ACDX #98 | ACMP | ACCP
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