Security

Dear Concerned,

 

In ClearPass 6.4, service with a name of  (Guest Acess- Web Login Pre-Authen) is not available by default. However it is predefined in clearpass 6.1 & 6.2.

 

I am trying to authentication using clearpass local guest repository but guest web pre-authentication service is not availbale so clearpass is not assigning the guest role (guest acess service) to the guest.

 

Guest Access service is configured properly. What attributes have to be configured on the Guest-Access Web Pre Authentication. ?

It is not predefined in any of the releases. The only services that are prebuilt are the ones for admin login.

You can use the start here and select "guest access -web login" to build the service.

I hv successfully created that service. But still guest user are not allowed by clearpass manager.

Post a screen shot of the input tab and expand the first section

Please find the attached snapshot

Try removing line 2 in the service under ther service tab. There is something blcoking the service from triggering

Dear Concerned,

 

Please find the detail screen shots of Guest Access service and Guest web logon service.

 

Can you please take the Team viewer session of my laptop ?

It's your service #6 guest access using web service that needs to be modified.

Remove line 2 and test again and see if it is triggered

Still i am getting the same error.

 

What to do now dear ?

Unfortunately I'm not anywhere that I can test. You can remove all the sections in the service and see if the service is triggered to make sure you are using the correct type. 

 

If it passes then it means there is something not allowing the service to be triggered. you can change the service to look like the following and test. 

 

If none of those work then you need to contact TAC and have them look at the service and the guest page. There might also be something wrong with your guest page. 

 

On the service rules , by selecting the (any) option its working now.

 

Thumbs UP. finally kudoss.