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Strange re-connect issue with android tablets (SM-T230 4.4.2) (using 802.1x)

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  • 1.  Strange re-connect issue with android tablets (SM-T230 4.4.2) (using 802.1x)

    Posted Feb 10, 2015 11:37 AM

    Hi,

    Good evening,

    (Controller = M3 , AOS 6.3.1.XX)

    I got a question from one of my major client , He notice some strange re-connect issue (802.1x) with android devices of Samsung , Model:

    SM-T230 ,The devices are tablets that running Android version 4.4.2.

    the devices are able to connect the SSID just fine (doing 802.1x WPA2-AES)  , but once in a while or while going out from the coverage areas and then coming back , the devices stuck on "connecting..." without connect,the only way to connect them is to Disable/Enable the wi-fi connection on the Tablet.

     

    In the Aruba controller , we do notice , the following log:

    Feb 10 11:35:08  authmgr[2028]: <132207> <ERRS> |authmgr|  RADIUS reject for station tasmc1\tbl-18227efe0817 18:22:7e:f8:08:17 from server 10.101.1.8.

     

    on the server side - We also see an error:

    INVALID_AUTH_TYPE

    server.jpg

     

    Anyone encouter this issue?

    what might causing this? ...If we Enable/Disable the client wi-fi  - it's back to connect agian as needed.

     

    Please advise.

     

    Thanks AirHeads



  • 2.  RE: Strange re-connect issue with android tablets (SM-T230 4.4.2) (using 802.1x)

    EMPLOYEE
    Posted Feb 10, 2015 02:11 PM

    Can you try enabling user debugging for this MAC address?

     

    logging level debugging user-debug <mac addr>