02-10-2015 08:36 AM
(Controller = M3 , AOS 6.3.1.XX)
I got a question from one of my major client , He notice some strange re-connect issue (802.1x) with android devices of Samsung , Model:
SM-T230 ,The devices are tablets that running Android version 4.4.2.
the devices are able to connect the SSID just fine (doing 802.1x WPA2-AES) , but once in a while or while going out from the coverage areas and then coming back , the devices stuck on "connecting..." without connect,the only way to connect them is to Disable/Enable the wi-fi connection on the Tablet.
In the Aruba controller , we do notice , the following log:
Feb 10 11:35:08 authmgr: <132207> <ERRS> |authmgr| RADIUS reject for station tasmc1\tbl-18227efe0817 18:22:7e:f8:08:17 from server 10.101.1.8.
on the server side - We also see an error:
Anyone encouter this issue?
what might causing this? ...If we Enable/Disable the client wi-fi - it's back to connect agian as needed.
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02-10-2015 11:10 AM
Can you try enabling user debugging for this MAC address?
logging level debugging user-debug <mac addr>
Consulting Systems Engineer - ACCX, ACDX, ACMX
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