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Occasional Contributor I
Posts: 8
Registered: ‎08-29-2014

Unable to log into GUI for CPPM 6.3

So, I just finished setting up our 6.3 install of CPPM. License is in, copy is validated, but I cannot log in via the GUI. The local CLI login for appadmin works just fine. Is there an additional account for the GUI login? Not sure what the issue is.

Guru Elite
Posts: 8,180
Registered: ‎09-08-2010

Re: Unable to log into GUI for CPPM 6.3

admin / eTIPS123

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Occasional Contributor I
Posts: 8
Registered: ‎08-29-2014

Re: Unable to log into GUI for CPPM 6.3

Nevermind, figured it out. It appears there is appadmin for CLI and admin for GUI. Very confusing, since I don't see this mentioned in the user guide document.

 

Here's a link to the info I found: http://community.arubanetworks.com/t5/AAA-NAC-Guest-Access-BYOD/Default-CPPM-user-accounts-to-access-CLI-GUI-and-database/ta-p/179666

Occasional Contributor I
Posts: 8
Registered: ‎08-29-2014

Re: Unable to log into GUI for CPPM 6.3

Good timing, cappalli! Haha.

Aruba Employee
Posts: 424
Registered: ‎04-23-2013

Re: Unable to log into GUI for CPPM 6.3

Hello Josh, thank you for letting us know the User Guide is a little confusing--one of our experienced Principal Technical Writers will be reviewing it and making corrections where necessary to make it more clear. 

 

Thank you again,

 

Julia Ostrowski
Operations Analyst
Customer Advocacy | Aruba Networks Inc.
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Occasional Contributor I
Posts: 8
Registered: ‎08-29-2014

Re: Unable to log into GUI for CPPM 6.3

Thanks, Ostrowski! I appreciate the consideration. I think just adding some notes on the different accounts and what they're used for would be immensely helpful. Take care. :D

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