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Occasional Contributor II

Unused guest account expiration

We are implementing a self-registration option for our guests and allowing up to a six-month account.  We would like the ability to have the system automatically expire/delete the account if the user has not logged in for a period of seven days.  Is there a way this can be done?

Joseph Slawinski :: Mobility Architect
CCNP, ACMP, ACCP, CWNA
Occasional Contributor II

Re: Unused guest account expiration

* bump *

Would anyone know if this can be done?

Joseph Slawinski :: Mobility Architect
CCNP, ACMP, ACCP, CWNA
Aruba Employee

Re: Unused guest account expiration

Hi Joseph,

 

I don't think you can disable the guest account if the user hasn't logged in for 7 days.

 

You should be able to work this around based on last login timestamp of the user. Like allow access when the account is active and the user is back within 7 days since the last login.  

 

If you are planning to disable the account after no activity for 7 days and allow the user to re-rigester, then you can achieve the same with the above workflow by redirecting the client to registration page when you find no activity for the last 7 days.

Thank you,
Saravanan Rajagopal


**Did something you read in the Community solve a problem for you? If so, click "Accept as Solution" in the bottom right hand corner of the post.
Aruba Employee

Re: Unused guest account expiration

Okay, 

I missed the actual subject "Unused guest account expiration".

 

I don't think you can set expiry for unused guest account.

Thank you,
Saravanan Rajagopal


**Did something you read in the Community solve a problem for you? If so, click "Accept as Solution" in the bottom right hand corner of the post.
Occasional Contributor II

Re: Unused guest account expiration

When we provide guests an option for how long their account is valid, they are always going to choose the option with the most time.  We have found (with our current Cisco guest system), that many users create accounts, use them one time, but then are idle and in the system for up to 6 months.  We would like a way to "clean" up the accounts if we find that a user has not logged into the system for a period of seven days.

Joseph Slawinski :: Mobility Architect
CCNP, ACMP, ACCP, CWNA
Aruba Employee

Re: Unused guest account expiration

CPPM will not be able to expire/delete/clean-up the guest accounts in that direction.

 

You could try some work-around like,

Start the guest registration with default 7days of expiration(if it works in your requirement) and keep extending the expiration by 7 days(week) if the user login before expiry. Accounts which are idel for 7 days will be expired/deleted in this way. 

Thank you,
Saravanan Rajagopal


**Did something you read in the Community solve a problem for you? If so, click "Accept as Solution" in the bottom right hand corner of the post.
Occasional Contributor II

Re: Unused guest account expiration

By "extending the expiration" you are referring to a manual process where either the user is able to do this on their own or a sponsor does this for them?  If that is the case then this will not work as we want an automated process.

Joseph Slawinski :: Mobility Architect
CCNP, ACMP, ACCP, CWNA
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