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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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Update Clearpass with fresh AD info

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  • 1.  Update Clearpass with fresh AD info

    Posted Mar 05, 2014 10:53 AM

    I'm having issues where I add an AD computer name to an AD Security group to give access to the WIFI but it sometimes takes multiple hours for clearpass to finally update and allow the computer to connect.  I'm pretty sure it's not AD replication since that happens within 15 minutes and I can force replication to happen.  I've had it take a full work day before a machine would authenticate properly.  Is there a way to speed up Clearpass to get fresh info from AD?

     

    Thanks,

     

    Chris



  • 2.  RE: Update Clearpass with fresh AD info

    EMPLOYEE
    Posted Mar 05, 2014 10:54 AM

    Try tweaking your "Cache Timeout" in your AD authentication source. I believe the default is 6 hours.

     

    cache-timeout.PNG



  • 3.  RE: Update Clearpass with fresh AD info

    Posted Mar 05, 2014 01:27 PM

    For one offs, if you don't want to change the cache time out, you can just clear the cache manually on the Authenticatoin Source:

     

    cppm-cache.png