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Contributor I
Posts: 24
Registered: ‎09-10-2013

Update Clearpass with fresh AD info

I'm having issues where I add an AD computer name to an AD Security group to give access to the WIFI but it sometimes takes multiple hours for clearpass to finally update and allow the computer to connect.  I'm pretty sure it's not AD replication since that happens within 15 minutes and I can force replication to happen.  I've had it take a full work day before a machine would authenticate properly.  Is there a way to speed up Clearpass to get fresh info from AD?

 

Thanks,

 

Chris

Guru Elite
Posts: 8,458
Registered: ‎09-08-2010

Re: Update Clearpass with fresh AD info

[ Edited ]

Try tweaking your "Cache Timeout" in your AD authentication source. I believe the default is 6 hours.

 

cache-timeout.PNG


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Aruba
Posts: 1,644
Registered: ‎04-13-2009

Re: Update Clearpass with fresh AD info

[ Edited ]

For one offs, if you don't want to change the cache time out, you can just clear the cache manually on the Authenticatoin Source:

 

cppm-cache.png

 

 

------------------------------------------------
Systems Engineer, Northeast USA
ACCX | ACDX | ACMX

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