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Regular Contributor I
Posts: 187
Registered: ‎03-27-2013

Upgrade clearpass directly to 6.5.5 from 6.5.0

HI,
is possible to Upgrade clearpass directly to 6.5.5 from 6.5.0 ?
In software update i don't see patches 6.5.1, 6.5.2 and ecc. but only 6.5.5.
So i can directly update to it?

 

Regards

Amdrea

Andrea
MVP
Posts: 4,238
Registered: ‎07-20-2011

Re: Upgrade clearpass directly to 6.5.5 from 6.5.0

Yes you can

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Thank you

Victor Fabian
Lead Mobility Engineer @ Integration Partners
AMFX | ACMX | ACDX | ACCX | CWAP | CWDP | CWNA
Occasional Contributor II
Posts: 33
Registered: ‎01-14-2016

Re: Upgrade clearpass directly to 6.5.5 from 6.5.0

Hi,

 

I need to downgrade version 6.5.5 to 6.5.0 it is possible?

 

That I had made a backup on 6.5.0 and 6.5.5 installation have a error.

 

Thanks.

New Contributor
Posts: 3
Registered: ‎03-20-2013

Re: Upgrade clearpass directly to 6.5.5 from 6.5.0

Hi,
Personally i never done a downgrade of clearpass.
In your case you have to do a downgrade of an appliance that now have dirty installation.

If it is virtual you can try to restore a snapshot, if you have it.

With hardware you can perforom a switch of boot partition:

---------------------------------------------------
In the CLI you can change the boot partition back to the older version. It behaves similar to the controllers.

system boot-image -l
(displays version info for the partitions)

system boot-image -a <imagever>
(sets the active boot partition to the version specified)

Tim Cappalli | Aruba Global Enablement
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
---------------------------------------------------
Link of disucssion related to version 6.2 and 6.3:
http://community.arubanetworks.com/t5/AAA-NAC-Guest-Access-BYOD/Roll-back-on-Clearpass-Hardware-Appliance/td-p/95286
---------------------------------------------------

On my test appliance where I upgrade by 6.5.0 to 6.5.5:
---------------------------------------------------
[appadmin@CP-500]# system boot-image -l

ClearPass Platform 6.5.5.78974 [Active] on SCSI (0:1)
---------------------------------------------------
I don't see any other partition.... maybe rollback is not longer supported, or is support only for major releases.

 

I in your cloths would do a fresh install of 6.5.0 and use the backup for restore configuration.
For test maybe is better to use an eval appliance.

the other way can be, open a case with the tac, to verify if there is any suggestions.

Regards
Andrea

Occasional Contributor II
Posts: 33
Registered: ‎01-14-2016

Re: Upgrade clearpass directly to 6.5.5 from 6.5.0

Hi,

 

Thanks for your response.

 

I need to probe this command on the appliance of the client, in my VM i have only one HDD.

 

[appadmin@clearpass1]# system boot-image -l

ClearPass Platform 6.5.5.78974 [Active] on SCSI (0:1)

 

Someone can me check if appliance have two hdd?

New Contributor
Posts: 3
Registered: ‎03-20-2013

Re: Upgrade clearpass directly to 6.5.5 from 6.5.0

HI,

I know that the second disk is dedicated to database and not to configuration.
I'm in your same situation, i have the same result.

is too long replicate manually configuration?

 

I'm still of idea that install the backup on a 6.5.0 fresh install is the best way.

can you try to put the customer backup on you vm appliance? (performing a snapshot before the test)

 

Regards
Andrea

Moderator
Posts: 477
Registered: ‎11-09-2012

Re: Upgrade clearpass directly to 6.5.5 from 6.5.0

Let me get the facts correct firstly.

 

Disk SCSI 0:1 is partitioned into a separate volumes by CPPM. The fact you see only a single CPPM install tells me that this box was delivered with 6.5.3 [most likely] as this is the shipping OS at the current time and it has been upgraded to 6.5.5.

 

No disk is reserved for DB or config each of the two disk volumes is a complete copy of a CPPM running instance. IF you REALLY need to get to 6.5.0 then this will be a complicated process. We don't have a way to install 6.5.0 on the second partition or downgrade currently. 

 

Please can we understand what the issue with 6.5.5 and see if we can resolve this?

 

 


Best Regards
-d

Snr Tech Marketing Engineer - ClearPass

-- Found something helpful, important, or cool? Click the Kudos Star in a post.
-- Problem Solved? Click "Accept as Solution" in a post.
Occasional Contributor II
Posts: 33
Registered: ‎01-14-2016

Re: Upgrade clearpass directly to 6.5.5 from 6.5.0

Hi,


At this moment, we don't have any issues.
But we need to prepare documentation for a migration from 6.5.0 to 6.5.5 for a client.
And we need to put in the document the possible restoration

 

So there arent any procedure to restore the version 6.5.0 when we have update on 6.5.5?

Moderator
Posts: 477
Registered: ‎11-09-2012

Re: Upgrade clearpass directly to 6.5.5 from 6.5.0

If its a VM then you can snapshot the VM to regress, as this is a point patch upgrade you can't role back. We looking at adding the ability to regress from a point install but nothing at this time.


Best Regards
-d

Snr Tech Marketing Engineer - ClearPass

-- Found something helpful, important, or cool? Click the Kudos Star in a post.
-- Problem Solved? Click "Accept as Solution" in a post.
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