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Occasional Contributor II

What are the steps for RMA?

I just want to know how to apply for RMA?

Sultanioo

System Engineer
Email : sultan@oxygen-me.com



Guru Elite

Re: What are the steps for RMA?

You will need to open a new case with TAC.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Aruba Employee

Re: What are the steps for RMA?

The RMA process is outlined in this document:

 

http://support.arubanetworks.com/portals/0/TAC_QuickReferenceGuide.pdf

 

Under the section "Return Material Authorization".

 

Aruba Networks support will verify the diagnosis, and process the RMA according to entitlement.

Shawn Adams
Aruba Networks Customer Advocacy
Occasional Contributor II

Re: What are the steps for RMA?

Thanks :manvery-happy:

Sultanioo

System Engineer
Email : sultan@oxygen-me.com



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