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Frequent Contributor I
Posts: 77
Registered: ‎03-24-2013

Windows 8.1 Onboard Support

[ Edited ]

Hello,

 

I need to confirm if windows 8.1 onboard is supported now or still ?

 

Thank you.

Aruba
Posts: 1,542
Registered: ‎06-12-2012

Re: Windows 8.1 Onboard Support

Yes it's supported. It's just been RT that was not
Thank You,
Troy

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Frequent Contributor I
Posts: 77
Registered: ‎03-24-2013

Re: Windows 8.1 Onboard Support

Thanks a lot for the confirmation.

 

Are you aware of any reported issue with 802.1x AES TLS with them ? My customer is having and issue and in the Access Tracker it keeps showing timeout and in the alerts showing "client didn't complete eap" or something like that.

 

Thanks again

 

Regards,

Islam

Aruba
Posts: 1,542
Registered: ‎06-12-2012

Re: Windows 8.1 Onboard Support

I'm running 8.1 in my lab with no issues.

I would double check the settings on the controller. Typically when I see a timeout issue its on the wireless side where the client isn't responding to the challenge.

Can you try the same unit on the wired side or is it a tablet?
Thank You,
Troy

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Frequent Contributor I
Posts: 77
Registered: ‎03-24-2013

Re: Windows 8.1 Onboard Support

it was working fine but when they upgraded to 8.1 it started showing timeouts and not connecting, only 8.1 showing this issue right now.

 

They don't have 802.1x configured on the wired side so can't test that... will try to play around with the controller (HP) and see if i can do anything.

 

Will update you, thanks for the help :)

 

Regards,

Islam

Aruba
Posts: 1,542
Registered: ‎06-12-2012

Re: Windows 8.1 Onboard Support

I would have them double check the driver on the pc. It might have issues with 8.1.
Thank You,
Troy

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Frequent Contributor I
Posts: 77
Registered: ‎03-24-2013

Re: Windows 8.1 Onboard Support

It has an issue using EAP-TLS  tested in several sites :( 

Aruba
Posts: 1,542
Registered: ‎06-12-2012

Re: Windows 8.1 Onboard Support

Make sure you have a TAC case open on those items you are having issues on. I've test about 9 different windows 8 and 8.1 with no issues.
Thank You,
Troy

--Give Kudos: found something helpful, important, or cool? Click Kudos Star in a post.

--Problem Solved? Click "Accepted Solution" in a post.
Frequent Contributor I
Posts: 77
Registered: ‎03-24-2013

Re: Windows 8.1 Onboard Support

I have opened a TAC but they said nothing wrong with the Clearpass it is from the wireless or the Windows Machines, Multiple sites having this issue running Cisco WLC and HP, i have 1 Aruba Wireless site runnign 6.3.1.1 and it works fine so i'm confused.

 

I'm onboarding with TLS settings and "validate server certificate" is off. self signed certificate from Clearpass

Frequent Contributor I
Posts: 77
Registered: ‎03-24-2013

Re: Windows 8.1 Onboard Support

Only windows 8.1 having the issue... windows 8 works perfectly fine

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