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Frequent Contributor II
Posts: 478
Registered: ‎03-15-2014

Windows 8.1 have and issue connecting to Aruba controller and android work normal?

I am connecting my clearpass and controller to use 802.1x now android work normal but windwos 8.1 can not connect at all tried all thing no luck I have read something related to the PMK but they also said the new updates soolved it and now Im using version 6.4.2.5 (ArubaOS) so what may cause this and also how to disbale PMKID?

Guru Elite
Posts: 7,828
Registered: ‎09-08-2010

Re: Windows 8.1 have and issue connecting to Aruba controller and android work normal?

What does the auth-tracebuf show?
Security logs?
Do you see any request on your RADIUS server?
Are you using a public or privately signed CA?


Thanks,
Tim

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Frequent Contributor II
Posts: 478
Registered: ‎03-15-2014

Re: Windows 8.1 have and issue connecting to Aruba controller and android work normal?

yes ona ccess tracker gives yellow 9EAP transaction not completed

Guru Elite
Posts: 7,828
Registered: ‎09-08-2010

Re: Windows 8.1 have and issue connecting to Aruba controller and android work normal?

Can you provide answers to the other questions?


Thanks,
Tim

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Frequent Contributor II
Posts: 478
Registered: ‎03-15-2014

Re: Windows 8.1 have and issue connecting to Aruba controller and android work normal?

This is the show auth-trace

 

Aug  8 10:43:42  eap-id-resp           ->  ec:0e:c4:3e:ca:65  00:24:6c:80:9d:70                1    14   employee1
Aug  8 10:43:42  rad-req               ->  ec:0e:c4:3e:ca:65  00:24:6c:80:9d:70                204  201
Aug  8 10:43:47  dot1x-timeout          *  ec:0e:c4:3e:ca:65  00:24:6c:80:9d:70                1    3    server timeout
Aug  8 10:43:47  dot1x-timeout          *  ec:0e:c4:3e:ca:65  00:24:6c:80:9d:70                2    2    station timeout
Aug  8 10:43:47  eap-id-req            <-  ec:0e:c4:3e:ca:65  00:24:6c:80:9d:70                2    5
Aug  8 10:43:48  station-down           *  ec:0e:c4:3e:ca:65  00:24:6c:80:9d:70                -    -

 

 

 

and for the certificate I'm using the self signed one

Guru Elite
Posts: 7,828
Registered: ‎09-08-2010

Re: Windows 8.1 have and issue connecting to Aruba controller and android work normal?

If the self signed cert installed on the clients?


Thanks,
Tim

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
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