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Regular Contributor I

Windows XP Crashes on Posture Check

Hello Everyone,

 

We have an issue where we are trying to configure a network polciy which includes EAP-TLS authentication, and does posture checking.

 

When connecting with a windows 7 device everything works as expected. The user authentictes, and the device is checked for Patch level and AV etc.

 

When we try to connect with a window XP SP3 laptop we get a Generic Host Process for Win32 Services error, and the details says that svchost.exe has failed, with the szModName being ntdll.dll or crypt32.dll

 

If we disable posture checking on the profile we do no receive this crash. We have tried laptops with the corporate XP image, as well as a stock image of XP.

 

Also after the authentication crashes, when you go to services, the 'Zero Wireless Configuration' and 'NAP' services have stopped running.

 

Has anyone come across this issue in the past?

 

Thanks,

 

-ELiasz

-------------------
ACDX, ACCP, CISSP, CWNA
Guru Elite

Re: Windows XP Crashes on Posture Check

Please open a support case so that they can get your specific details..



Colin Joseph
Aruba Customer Engineering

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