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Frequent Contributor I

cannot activate new Clearpass 6.7 install

Hi 

 

I haven't done this before, so I might have missed something. 

1. I converted subscriptionID on support pages

2. installed new 6.7 Clearpass, not upgraded from 6.6 - but bought with 6.6 licenses, never installed

3. At first login, it will ask for activation key - I enter all the license keys I have for the converted licenses, both 5k access lic and the 25 OB and 25 OG - none work

4. should I have installed 6.6 first - activated, upgraded then convert licenses?? 

Guru Elite

Re: cannot activate new Clearpass 6.7 install

Best to work with Aruba TAC for things like this.

Tim Cappalli | Aruba Security
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Regular Contributor II

Re: cannot activate new Clearpass 6.7 install

Hi

I run into this as well

If you export the old 6.6 license from the license portal you get a csv file. In that file you will find a activation key.

So no need for a re install

Hope it helps
Cheers, Frank
Aruba Partner Ambassador| AMFX#22| ACCX#613| ACMX#733| ACDX#744

If you like my posts, kudo's are welcome. If it solves your problem, please click 'Accept as Solution'
Frequent Contributor I

Re: cannot activate new Clearpass 6.7 install

thanks Tim

created a case while waiting for answers :-) 

Regular Contributor II

Re: cannot activate new Clearpass 6.7 install

Hi

While you wait you could try my ‘trick’

Cheers, Frank
Aruba Partner Ambassador| AMFX#22| ACCX#613| ACMX#733| ACDX#744

If you like my posts, kudo's are welcome. If it solves your problem, please click 'Accept as Solution'
MVP

Re: cannot activate new Clearpass 6.7 install

Yes, as Frank said.. Just use the 6.6 CP-VA-xx license-key - it works as platform license for 6.7 


Regards
John Solberg

-ACMX #316 :: ACCX #902 :: ACSA
Aruba Partner Ambassador
Intelecom/NetNordic - Norway
----------------------------
Remember to Kudo if a post helped you! || Problem Solved? Click "Accept as Solution" in a post!
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