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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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cannot boot clearpass after upgrade to 6.1.0

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  • 1.  cannot boot clearpass after upgrade to 6.1.0

    Posted Aug 20, 2013 08:11 AM

    Hi,

     

    i just had a clearpass server arrived and tried to upgrade it. the server came in OS 6.0 and then i upgraded it to 6.1.0 directly from the internet to the server via upgrade menu. then after i the succesful upgrade and then reboot the server, it always fail to boot. after passing the BIOS and asked "press any key to continue." for a few times, the a message appear "Booting Aruba Clearpass 6.1.0.50820 [Active] in 0 seconds... Probing EDD (edd=off to disable)... ok

     

    it stucks at this screen and won't go anywhere.

     

    thanks in advance,

    Ricky



  • 2.  RE: cannot boot clearpass after upgrade to 6.1.0

    EMPLOYEE
    Posted Aug 20, 2013 08:48 AM

    Please open a support case...



  • 3.  RE: cannot boot clearpass after upgrade to 6.1.0

    Posted Jun 03, 2014 01:24 PM
    I am having the same problem, May I know what's the resolution?


  • 4.  RE: cannot boot clearpass after upgrade to 6.1.0

    Posted Jun 03, 2014 02:33 PM

    as cjospeh says, open a TAC case, best chance to get something done fast.