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Frequent Contributor II
Posts: 478
Registered: ‎03-15-2014

clearpass guest page keep redirect after login?

I have deployed clearpass guest with controller the thing is that I entered the credintial and it shows as accepted on access tracker but the thing is cleint keep redirected agian to the Clearpass page so what is the problem that make this happen?

Guru Elite
Posts: 7,826
Registered: ‎09-08-2010

Re: clearpass guest page keep redirect after login?

Is your default guest role set to a non-captive portal role?


Thanks,
Tim

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Frequent Contributor II
Posts: 478
Registered: ‎03-15-2014

Re: clearpass guest page keep redirect after login?

I made it as the initial role ?

 

so plese It would be greate if you tell me exactly what is the diffrence between each of the follwoing :

 

in AAA :

 

Initial role :is the role that is assigned to user after authentication or before authentication???!!

Mac Authentication Default' (is it only for mac and if I didn't use any MAC auth should I leave it guest as default??)

802.1x authentication Default: If I'm deploying guest should I leave it as guest (default)?

 

in captive portal Profile:

Default role : before authentication or after authentication?

Default guest role :what exaclty it should be?

Guru Elite
Posts: 7,826
Registered: ‎09-08-2010

Re: clearpass guest page keep redirect after login?

Default guest role in your captive portal profile should be the guests final authenticated role.


Thanks,
Tim

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Frequent Contributor II
Posts: 478
Registered: ‎03-15-2014

Re: clearpass guest page keep redirect after login?

Thanks tim I have tried with authenticated role and same,with role have captive portal same so what else you would recommend to follow?

Guru Elite
Posts: 7,826
Registered: ‎09-08-2010

Re: clearpass guest page keep redirect after login?

Keep in mind that the authenticated role is wide open by default. You may want to use the guest role or build your own.


Thanks,
Tim

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Frequent Contributor II
Posts: 478
Registered: ‎03-15-2014

Re: clearpass guest page keep redirect after login?

thats what i did and I have the same issue

Guru Elite
Posts: 7,826
Registered: ‎09-08-2010

Re: clearpass guest page keep redirect after login?

Are you returning a role or using the default role?

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Frequent Contributor II
Posts: 478
Registered: ‎03-15-2014

Re: clearpass guest page keep redirect after login?

I usedd in guest default role the authenticated role just to confirm where is the problem so I add my initail role in AAA to  be Guest-LAb which has roles I want and in Captive portal profile I added Default role Guest-LAB and in default guest I added authenticated

Guru Elite
Posts: 7,826
Registered: ‎09-08-2010

Re: clearpass guest page keep redirect after login?

Can you post your AAA profile and captive portal profiles?


Thanks,
Tim

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
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