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Frequent Contributor I
Posts: 87
Registered: ‎03-18-2013

clearpass guest with onguard check

[ Edited ]

Hi Guys,

 

i'm implementing a clearpass guest captive portal with an onguard check when the user logging in.

the onguard check works just fine on windows based devices but other than windows, ie android, the onguard just wont work. is there a way around for this?

i tried to use Java as fallback but stil wont work.

 

instead of running the onguard service, the page return an error "a scan of your device is required in order to proceed. your device is unsupported for scanning at this time".

 

Ricky

Ricky E. Lee
CWNA | ACMP | ACCP
Guru Elite
Posts: 7,987
Registered: ‎09-08-2010

Re: clearpass guest with onguard check

Onguard is only supported for Windows, Mac and some Linux.


Thanks,
Tim

Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Frequent Contributor I
Posts: 87
Registered: ‎03-18-2013

Re: clearpass guest with onguard check

Yeah, i get that. I mean, is there a way for other devices outside those 3 ie Android to bypass the webauth onguard check and directly to the auth process.

I want the onguard only works on computer device not the smartphones but both authenticating via guest portal.

i dont see any way to change this from the cppm service. Just wondering in case there is a workaround for this.
Ricky E. Lee
CWNA | ACMP | ACCP
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