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Occasional Contributor I
Posts: 10
Registered: ‎03-27-2017

clearpass join domain AD error

Hi ,

i have an error when i tried to add clearpass to domain 

the error is 

"Server not found in Kerberos database"

as in pic 

could you help me ??

thanks 

Guru Elite
Posts: 8,785
Registered: ‎09-08-2010

Re: clearpass join domain AD error

Are you using the DNS lookup option or directly entering a domain controller's FQDN?

Try the latter.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
MVP
Posts: 4,309
Registered: ‎07-20-2011

Re: clearpass join domain AD error

[ Edited ]

https://community.arubanetworks.com/t5/tkb/articleprintpage/tkb-id/AAANACGuestAccessBYOD/article-id/299

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Occasional Contributor I
Posts: 10
Registered: ‎03-27-2017

Re: clearpass join domain AD error

thanks ,

i used the FQDN and in the DNS i added the clearpass entry 

i'm sure that DNS can resovle the clear pass IP address and the AD address by using (network lookup ) from CLI

how can i 

Try the latter??????

thanks

Occasional Contributor I
Posts: 10
Registered: ‎03-27-2017

Re: clearpass join domain AD error

thanks for you 

what is the expected error with the ios ???

my domain controller is (asl.mil) and admin user is (bahaa@asl)

thanks

Occasional Contributor I
Posts: 10
Registered: ‎03-27-2017

Re: clearpass join domain AD error

thanks for your help 

after more time of searching on internet i found out the sol. of the problem and then i advice any one want to join clear pass to domain

1- make sure of NTP with the domain host (time sync.)

2- find out the FQDN (server hostname.domain name.root name)

ex (hpserv.hp.com) 

3-cheak your admin account privliges (can add machine to domain)

4- DNS of clearpass is the ip of the server domain

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