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Frequent Contributor II
Posts: 134
Registered: ‎03-01-2013

clearpass sms text error 550

I'm getting this error message from users trying to register through our guest provisioning:

 

Client:    10.1.102.195:33411
Script:    /guest/self_registration_guest.php
Function:  NwaSmtpSendMessage
Arguments: array (
  'rtn' => array (
    'error' => 1,
    'message' => 'Failed to add recipient: 5551234567@tmomail.net [SMTP: Invalid response code received from server (code: 550, response: No such domain at this location)]',
  ),
  'args' => array (
    'recipient' => '5551234567@tmomail.net',
    'subject' => '',
    'message' => '
    Visitor Access

    Username: xxxxxxx@gmail.com
    Password: 485503
    Expires: 2015-07-23 09:43:34
    --
    Powered by Aruba',
  ),
)

It doesn't seem to matter which carrier is selected. All have failed that I've tested.

Oddly enough, when I go into the configuration and send a test message it sends right away. 

 

Any thoughts?

Guru Elite
Posts: 21,279
Registered: ‎03-29-2007

Re: clearpass sms text error 550

Very interesting error.  Please open a TAC case.

 



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Aruba
Posts: 1,545
Registered: ‎06-12-2012

Re: clearpass sms text error 550

In 6.5 we don't by default trust the smtp severs cert. You must add it to the trust list. There is a trick to do it with a context server but I'm not where I can post a how to.
Thank You,
Troy

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