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Occasional Contributor I
Posts: 5
Registered: ‎10-28-2016

emails not coming into mobile devicesmobile devices email

Hi

 

We are having troubles with email coming into mobile devices on my guest network.  They are provisioned with the out of the box guest role.  

 

 

MVP
Posts: 1,011
Registered: ‎04-13-2009

Re: emails not coming into mobile devicesmobile devices email

Just to clarify, clients connected to the Wi-Fi who are in the guest role are unable to recieve emails?

 

Is that right?

 

If so, you will likely need to alter the guest role to allow the email traffic.

 

 

What email protocols are being used? POP3/IMAP4/MAPI?

Cheers
James

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Occasional Contributor I
Posts: 5
Registered: ‎10-28-2016

Re: emails not coming into mobile devicesmobile devices email

Hi that is correct I would like to allow pop3 an imap clients to connect and receive their email. 

 

MVP
Posts: 1,011
Registered: ‎04-13-2009

Re: emails not coming into mobile devicesmobile devices email

[ Edited ]
Hi,

By default the guest role doesn't allow pop3 or imap. You will need to add these to the guest role.


POP3 - tcp port 110
IMAP - tcp port 143

Cheers
James
Cheers
James

-------------------------------------------------------
-------------------@whereisjrw-------------------
------------------------blog-------------------------
ACCX #540 | ACMX #353 | ACDX #216
-----------Mobility First Expert #11----------
-------------------------------------------------------

If a reply adequately addresses your issue, please click on the "Accept as Solution" and "Give Kudos" button so this information can benefit other users via search.
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