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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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guest user is not automatically disconnecting after expiration period until manually i choose discon

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  • 1.  guest user is not automatically disconnecting after expiration period until manually i choose discon

    Posted Mar 14, 2016 10:22 AM

    I'm using clearpass geust with aruba controller and account is Expired and Im using macc cache so kindly advise what is the issue?



  • 2.  RE: guest user is not automatically disconnecting after expiration period until manually i choose discon

    EMPLOYEE
    Posted Mar 14, 2016 10:31 AM

    What is your expire action?



  • 3.  RE: guest user is not automatically disconnecting after expiration period until manually i choose discon

    Posted Mar 14, 2016 10:34 AM

    I created the account from create multiple account and choosed account will not expire andmake life time 1 Hour and then the account after 1 hour showen as Expred and when I create I choose it to be Disable and logout and after the 1 hour user is able to work normally and when I choose disconnect manulaly he can now redirect to captove portal so what might cause this issue?



  • 4.  RE: guest user is not automatically disconnecting after expiration period until manually i choose discon

    Posted Mar 14, 2016 04:58 PM

    Do you see your guests under Active Sessions on ClearPass Guest?    If so, can you successfully initiate a disconnect from this page (not the controller)?      If that does not work, do you have the RFC 3576 server profile defined properfly for your AAA profile? 



  • 5.  RE: guest user is not automatically disconnecting after expiration period until manually i choose discon

    Posted Mar 18, 2016 03:33 PM

    Yes I can see user in Active sessions adn I can successfully disconnect him and also all RFC configurations are fine