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Frequent Contributor II
Posts: 478
Registered: ‎03-15-2014

guest user is not automatically disconnecting after expiration period until manually i choose discon

I'm using clearpass geust with aruba controller and account is Expired and Im using macc cache so kindly advise what is the issue?

Guru Elite
Posts: 7,828
Registered: ‎09-08-2010

Re: guest user is not automatically disconnecting after expiration period until manually i choose di

What is your expire action?


Tim Cappalli | Aruba ClearPass TME
@timcappalli | ACMX #367 / ACCX #480 / ACEAP / CWSP
Frequent Contributor II
Posts: 478
Registered: ‎03-15-2014

Re: guest user is not automatically disconnecting after expiration period until manually i choose di

I created the account from create multiple account and choosed account will not expire andmake life time 1 Hour and then the account after 1 hour showen as Expred and when I create I choose it to be Disable and logout and after the 1 hour user is able to work normally and when I choose disconnect manulaly he can now redirect to captove portal so what might cause this issue?

Aruba
Posts: 1,635
Registered: ‎04-13-2009

Re: guest user is not automatically disconnecting after expiration period until manually i choose di

Do you see your guests under Active Sessions on ClearPass Guest?    If so, can you successfully initiate a disconnect from this page (not the controller)?      If that does not work, do you have the RFC 3576 server profile defined properfly for your AAA profile? 

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Systems Engineer, Northeast USA
ACCX | ACDX | ACMX

Frequent Contributor II
Posts: 478
Registered: ‎03-15-2014

Re: guest user is not automatically disconnecting after expiration period until manually i choose di

Yes I can see user in Active sessions adn I can successfully disconnect him and also all RFC configurations are fine

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