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New Contributor
Posts: 3
Registered: ‎04-05-2013

iOS devices can't reconnect after sleeping

iPhones and iPads can not function on the network after device sleeps. The device has to be aaa deleted and re authenticate to access wireless
Guru Elite
Posts: 20,572
Registered: ‎03-29-2007

Re: iOS devices can't reconnect after sleeping

Is this on an encrypted network?  I have to send you this link here:  https://arubanetworkskb.secure.force.com/pkb/articles/Troubleshooting/Wireless-Clients-connecting-to-captive-portal-SSID-are-unable-to-get-an-IP-after-quick-reconnection  to see if you are having this issue.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

New Contributor
Posts: 3
Registered: ‎04-05-2013

Re: iOS devices can't reconnect after sleeping

Yes, it is an encrypted network. Looks like the issue. I will add DHCP to the post authenticated role to test. THX
New Contributor
Posts: 3
Registered: ‎04-05-2013

Re: iOS devices can't reconnect after sleeping

Colin,

That was the problem. Adding DHCP to the authenticated role resolved the issue. 

Thank You

Guru Elite
Posts: 20,572
Registered: ‎03-29-2007

Re: iOS devices can't reconnect after sleeping

Anytime, Tom.



Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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