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Occasional Contributor II
Posts: 12
Registered: ‎07-01-2016

iPhones are not redirected to the self-registration portal

[ Edited ]

Hi
Guests on one of our locations in Brazil are expirence that they are not being redirected to the self-registration portal. They got a message on the screen that says success (see attachment). This doesn't happens to Android devices. There have not been executed any upgrades or config changes lately. A several iPhones have been tested and all expirence the same. Guests have been asked to reload the phone, however the same happens.

 

The setup is as follow:
Brazil is running an AP-cluster version 6.4.4.8 - 4.2.4.2_56164
ClearPass Self-registration portal is located in Norway. CP version 6.5.7.85381

We have 5 other AP-cluster locations which are running the same version and they have not this issue.
 

 

MVP
Posts: 133
Registered: ‎04-11-2016

Re: iPhones are not redirected to the self-registration portal

Occasional Contributor II
Posts: 12
Registered: ‎07-01-2016

Re: iPhones are not redirected to the self-registration portal

Thanks for your replay.

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