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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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in cppm evel 6.0.2.X | why expired guest accounts..wont disonnect and go back to login page?

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  • 1.  in cppm evel 6.0.2.X | why expired guest accounts..wont disonnect and go back to login page?

    Posted Jun 13, 2013 07:10 AM

    in cppm evel 6.0.2.X | why expired guest accounts..wont disonnect and go back to login page? at the end of their 1 hour expiry time?

     

    *i can see the guest account turning to expired...but user device is continue to use the wifi as normal.*

     

    anyone? please advise - it's shouldnt be like that



  • 2.  RE: in cppm evel 6.0.2.X | why expired guest accounts..wont disonnect and go back to login page?

    EMPLOYEE
    Posted Jun 13, 2013 08:18 AM

    Make sure COA is working.  Go to the access tracker where that guest was first authenticated and see if you can disconnect him via Aruba COA right from the access tracker..



  • 3.  RE: in cppm evel 6.0.2.X | why expired guest accounts..wont disonnect and go back to login page?

    Posted Jun 13, 2013 08:48 AM

    Checked it agian.

    It's working well....I can see that the CPPM sent COA Aruba Terminate Session

     

    Capture.PNG



  • 4.  RE: in cppm evel 6.0.2.X | why expired guest accounts..wont disonnect and go back to login page?

    EMPLOYEE
    Posted Jun 13, 2013 08:51 AM

    Turn on user debugging for that user and see if the controller says that it received it successfully.