Hello
We got a clearpass in which we configured a selft registration with mac autentication.
Automatically it give you one day
The problem is the fallowing
Some users need more than one day, so the admin goes to the clearpass guest console and change teh expiration date
The expiration date is changed!
But the account then is disabled after one day
For example
The user register today January 12 - 2015
The user needs 5 more days
The admin goes to the cleaprass guest console and change the expiration date to January 17 - 2015
Then on January 13 the user says he cannot log in. You check on the clearpass guest console and you see the account disabled! but the expiration date is correct! on 17 - 2015!
But as the account is disable then he can no longer use the guest
Anyone can help me here? how you can fix this how can you change the expiration date along with the disabling date manually when its needed????
Cheers
Carlos