Hi Sven,
Two very simple things:
1. Company resources are not available from the Guest WiFi, obviously for security reasons. This is obvious for IT people, but not for end users... Long story short: I get calls complaining.."Peter, I cannot access the file server", "Peter, there is something wrong with the system, my email is not working", etc-etc...Yeah, right...try not to use the Guest WiFi...
2. Now you may ask why would they use the Guest WiFi? The reason for that is: Facebook. Social networking is not available using Staff WiFi except for non-working times.
Despite less available bandwidth using Guest WiFi, they choose to use that over the Staff...for facebook. Causing me extra tickets...
Cheers,
Peter