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Contributor I
Posts: 52
Registered: ‎03-04-2015

the subscriber clear pass is offline for one week , node is disabled and out of sync ! how to ...

i found here on the community :

1. remove the VIP
2. do force drop on the publisher to make sure it is no longer showing on the dash board.
3. Do a db reset on the sub
4. I usually do a reboot on the sub after
5. In the cli do a sub join.

 

but we can't disable the VIP since that will cause outage , any ideas how to get the subscriber working back without disabling VIP ?

Guru Elite
Posts: 8,320
Registered: ‎09-08-2010

Re: the subscriber clear pass is offline for one week , node is disabled and out of sync ! how to ..

Remove that server from the VIP configuration then proceed.

Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
Contributor I
Posts: 52
Registered: ‎03-04-2015

Re: the subscriber clear pass is offline for one week , node is disabled and out of sync ! how to ..

We cant do new configuration changes on publisher, we got error message "tips_audit_pkey" when trying to do any change.

Guru Elite
Posts: 8,320
Registered: ‎09-08-2010

Re: the subscriber clear pass is offline for one week , node is disabled and out of sync ! how to ..

Please open a TAC case.


Tim Cappalli | Aruba Security TME
@timcappalli | timcappalli.me | ACMX #367 / ACCX #480
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