Technology Blog

My Networking Portal - Licenses

Dave Gough
New Member

This blog deals with a basic license creation within the "My Networking Portal" - the Hewlett Packard Enterprise tool which as well as allowing license creation, modification etc... also has support tools, access to manuals, software downloads and more! The basic License registration process has 5 steps:

 

  1. Enter information that establishes your entitlement to activate a license. This is either the Sales Order/Email, Certificate ID or Registration ID.
  2. Enter product details that are used to generate the license key and/or activate a subscription.  This page is highly customised for each license type.
  3. Review a calendar of reminders for subscription licenses with an expiration date. You can customise these reminders by adding or removing reminders and specifying who will receive the reminder emails.
  4. Read and Accept the End User License Agreement
  5. Obtain the license key/file, review installation instructions and email the registration details if desired.

 

The image below is of an HPE Sales Order, this (electronic) document is key, 

HPE Sales order.JPG

To register the license in My Networking Portal (MNP) you will need one of the email addresses included in the Electronic Delivery Receipt and the Order Number. 

There may be more than one email address and either one is accepted in MNP for registration. There are several reference numbers on the email, you need the number that is located in the Order Number field.

 Order Number field.JPG

Flex Licenses vs Fixed Capacity Licenses

At a high-level, licenses can be divided into two categories, Flex and Capacity. Within each of these categories, the license can either be perpetual or time constrained.

 

  • Capacity licenses are licenses that are sold with a pre-defined quantity of supported devices (such as AP). The amount of each license cannot be split between controllers and must be registered with one controller.

 

Examples of capacity licenses:

JW527AAE       Aruba Controller 1024 AP Capacity       Each license supports 1024 AP

JW547AAE      Aruba AirWave 25 Device License         Each license supports 25 devices

 

  • Flex licenses, in comparison, are purchased on a per supported device basis and the purchased quantity can be split amongst multiple controllers during registration. For example, you can purchase 35 JW475AAE Aruba Controller PEF 1 AP Licenses and register any quantity combination up to 35, amongst multiple controllers.

Examples of flex licenses:

JW472AAE       Aruba Controller Per AP Capacity License

JW473AAE       Aruba Controller Per AP PEF License

JW474AAE       Aruba Controller Per AP RF Protect License

JW546AAE       Aruba AirWave 1 Device License

 

Legacy Aruba flex licenses were delivered as a Certificate ID. The customer could order any quantity of the flex license and the Certificate ID was coded with that quantity. The licenses within the Certificate ID cannot be split during registration.

 

Perpetual, subscription and evaluation licenses

 

A perpetual license is not associated with an expiration date. The license key will not expire.

Registered subscription or evaluation licenses will provide a license key that is associated with an expiration date. Most subscription licenses will include the subscription term in the product description.

These licenses are both subscription and flex. The purchased quantity indicates the number of supported devices, while the subscription term defines how long the devices will be supported by the license key.

 

JY028AAE       Aruba Cntrlr Web Cont Class 1y Sub E-STU

JY029AAE       Aruba Cntrlr Web Cont Class 3y Sub E-STU

JY030AAE       Aruba Cntrlr Web Cont Class 5y Sub E-STU

License Registration Overview

This section will demonstrate license registration for a variety of products and license types to highlight the differences in the registration experience.

Sign in to MyNetworking portal at: http://hpe.com/networking/mynetworking/

MNP Login screen.JPG

NOTE: Before using My Networking we recommend that you confirm your MyNetworking account company information is complete and accurate. You may have been asked to complete any missing company information the first time you log in to MNP. It is a good idea to verify the information is current from time to time.  If you are being assisted by an HPE Support Agent, they will be happy to verify this information during your support call.

To view your company information, Edit Profile from the home page. Under “Edit your additional profile information”, choose Change company information, make any necessary updates and click the Submit button.

To initiate the license activation process, select Register License from the home page.MNP Main screen.JPG 

This example will show how an HPE Sales Order is used for license activation.

 

As a first step, enter the Sales Order Number and click the Next button. This Sales Order is found here:

Sales Order.JPG

Ex1.JPG

Enter an email address from the Electronic Delivery Receipt aka Sales Order Confirmation email. Click the Next button.

Ex2.JPG

The purchased licenses on the sales order will be listed. These licenses can be registered at any time and each time you access the sales order you will see the quantity purchased and the quantity still available for registration.

To choose a license, activate the radio button to the left of the license. This will open the Redeem box where you will enter the number of licenses to be registered to an individual device or system.

Ex3.JPG

 

Register a flex license (AOS example)

The first license we will register is a flex license for an Aruba Controller (AOS)

  1. Activate the radio button to the left of the license, this will open a box in the Redeem column.
  2. Enter the number or licenses to be registered to a controller. The purchased quantity is 100, the available quantity is 100 and we are choosing to activate 25 licenses.
  3. Click the Next button to start Step 2.

Ex4.JPG

In Step 2 you will enter the information required to create a valid license key/file or activate a subscription.

  1. Aruba OS licenses can be applied to several platforms and you must select the controller type from the pull-down menu. The hardware Mobility Controller is the default.
  2. Note that the number of flex licenses you will be activating are shown in the Redeem Quantity field.
  3. Enter the serial number of the controller in the Serial Number field and either click the Next button or your mouse. The serial number will be validated and the product number and description added to the screen. If this is a 9 digit serial number, MNP will add an “ARB” to the end of the serial number. This is to accommodate HPE system requirements regarding character length.
  4. Friendly name and Customer Notes are optional text fields you can use to add information that will be helpful to you in the future.
  5. You will see Help me … links in case you have questions on how to locate the requested data.
  6. When you are ready, click the Next button

Ex5.JPGex6.JPG

Step 3 of the registration process for a perpetual (does not expire), flex license is to read and accept the End User Software License Agreement by checking the I accept all of the above terms check boxes and click the Finish button.

ex7.JPG

Step 4 confirms the successful registration of the license(s) and contains multiple next options.

  1. You can download the license key using Save As.
  2. Email the registration details and license key using Send email
  3. Copy the license key from the web page

Because this is a perpetual flex license, the quantity of registered licenses is displayed and the expiration date says “Never Expires”:

Ex8.JPG

At the bottom of the page, depending on the license you have just registered you may see the following next step choices:

  1. Register more
  2. Register more for this order
  3. Register More for this Controller
  • Register more assumes you would like to register licenses using a different Sales Order Number or Registration ID. This will take you to the first Register license screen.
  • Register more for this order assumes that you want to register more licenses from the same order and that you will register the license to a different device. Selecting this button will take you to the screen that displays the licenses on the order. You will not have to re-enter the Sales Order or email address.
  • Register More for this Controller understands that you want to register more licenses to the same device. You will be taken to the license display screen to select the next license and enter the redeem quantity. Because MNP knows the device details (serial number) and you have already accepted the License Agreement, these screens will be skipped. You will be taken directly to the confirmation page where you can obtain the license key.

Ex9.JPG

Register a Flex, Subscription license (AOS example)

The next license to be registered is a subscription, Aruba OS license. In this example, we have selected the Register more for this order button. From the license screen, we select a flex, subscription license. Because this is a flex license, we can enter a redeem quantity up to the available quantity. After entering the Redeem quantity, click the Next button.

EX10.JPG

In Step 2 you will enter the information required to create a valid license key/file or activate a subscription. There is no difference in Step 2 for either a perpetual or subscription license.

  1. Aruba OS licenses can be applied to several platforms and you must select the controller type from the pull-down menu. The hardware Mobility Controller is the default.
    Note that the number of flex licenses you will be activating are shown in the Redeem Quantity field.
  2. Enter the serial number of the controller in the Serial Number field and either click the Next button or your mouse. The serial number will be validated and the product number and description added to the screen. If this is a 9 digit serial number, MNP will add an “ARB” to the end of the serial number. This is to accommodate HPE system requirements regarding character length.
  3. Friendly name and Customer Notes are optional text fields you can use to add information that will be helpful to you in the future.
  4. You will see Help me … links in case you have questions on how to locate the requested data.
  5. When you are ready, click the Next button.

EX11.JPG

Step 3 in registering a subscription license is the Reminders screen. You can accept the five default reminder emails that will be sent to you or customise the reminders.

In this screen, you can add more reminder dates, delete reminder dates and specify who will get each reminder. If you decide to accept the default dates, click the Next button.

ex12.JPG

Step 4 is to read and accept the End User Software License Agreement by checking the “ I accept all of the above terms” check box and click the Finish button.

Ex13.JPG

 

Step 5 confirms the successful registration of the license(s) and contains multiple next options.

  1. You can download the license key using Save As.
  2. Email the registration details and license key using Send email
  3. Copy the license key from the web page

Because this is a flex, subscription license, the quantity of registered licenses and the expiration date of the license key is shown:

Ex14.JPG

At the bottom of the page, depending on the license you have just registered you may see the following next step choices:

  1. Register more
  2. Register more for this order
  3. Register More for this Controller
  • Register more assumes you would like to register licenses using a different Sales Order Number or Registration ID. This will take you to the first Register license screen.
  • Register more for this order assumes that you want to register more licenses from the same order and that you will register the license to a different device. Selecting this button will take you to the screen that displays the licenses on the order. You will not have to re-enter the Sales Order or email address.
  • Register More for this Controller understands that you want to register more licenses to the same device. You will be taken to the license display screen to select the next license and enter the redeem quantity. Because MNP knows the device details (serial number) and you have already accepted the License Agreement, these screens will be skipped. You will be taken directly to the confirmation page where you can obtain the license key.

Ex15.JPG

Register a capacity license (AirWave example)

We will register an AirWave license to demonstrate license activation for a capacity license.

  1. Activate the radio button to the left of the license, this will open a box in the Redeem
  2. Most capacity licenses can only be redeemed 1 at a time. AirWave capacity licenses follow that rule. If you enter a redeem quantity greater that 1 you will see this warning message:Ex16.JPG
  3. Keep the redeem quantity at 1 and click the Next button to start Step 2.

EX17.JPG

In Step 2 you will enter the information required to create a valid license.

AirWave licenses require an IP address and company name to create a valid license file. Before proceeding with AirWave license activation please verify that your account’s company name is up to date. If you are being assisted by an HPE Support Agent, ask them to confirm this information.

  1. Enter IP address of your AirWave installation.
    Note that the number of licenses you will be activating is 1 and it will support 25 devices, thus the Redeem Quantity is 1.
  2. Friendly name and Customer Notes are optional text fields you can use to add information that will be helpful to you in the future.
  3. You will see Help me … links in case you have questions on how to locate the requested data.
  4. When you are ready, click the Next

EX18.JPG

Step 3 of the registration process for a capacity license is to read and accept the End User Software License Agreement by checking the “I accept all of the above terms” check box and click the Finish button.

EULA step 3.JPG

Step 4 confirms the successful registration of the license and contains multiple next options.

  1. You can download the license key file using Save As.
  2. Email the registration details and license key using Send email
  3. Download the license file using the Download license link in the License Key field.

Because this is a perpetual capacity license, the quantity of registered licenses is 1. The quantity of supported devices is noted in the product description. The expiration date says “Never Expires”:

Ex14.JPG

 

At the bottom of the page, you have two choices regarding next steps:

  1. Register more
  2. Register more for this order
  • Register more assumes you would like to register licenses using a different Sales Order Number or Registration ID. This will take you to the first Register license screen.
  • Register more for this order assumes that you want to register more licenses from the same order and that you will register the license to a different device. Selecting this button will take you to the screen that displays the licenses on the order. You will not have to re-enter the Sales Order or email address.

Ex20.JPG

Register a ClearPass license

ClearPass licenses are for the most part perpetual capacity licenses but are also available as subscription capacity licenses. If this is a new ClearPass installation, register the policy manager license first, they are the prerequisite for the feature licenses.

Activate the radio button to the left of the ClearPass license, allow the redeem quantity to remain as 1. Click the Next button.

ex21.JPG

The screen displayed in Step 2 of license activation for ClearPass depends on whether or not this is the first ClearPass license registered to your account.

  1. A first time ClearPass registration will generate a Subscription ID number as well as the ClearPass license key. You will be asked to enter a unique Subscription Name for the Subscription ID number that will be delivered on the confirmation page. The Subscription Name is a system requirement and is an easy way to identify ClearPass licenses.
  2. If your account has existing ClearPass registrations, you may choose to register the new license to an existing Subscription ID or create a new Subscription ID

     

    To review the licenses that have been registered to an existing Subscription ID, click the View Registered licenses link.ex23.JPG

  3. Friendly name and Customer Notes are optional text fields you can use to add information that will be helpful to you in the future.

  4. When you are ready, click the Next

Step 3 in registering a ClearPass license with a new Subscription ID will be the Reminders screen.  The Reminders screen is for the Subscription ID, not for the perpetual ClearPass license. If you are registering the license to an existing Subscription ID you will not see this screen.

  1. You can accept the five default reminder emails that will be sent to you or customise the reminders.
  2. You can add more reminder dates, delete reminder dates and specify who will get each reminder.
  3. If you decide to accept the default dates, click the Next button.

ex24.JPG

Step 4 (or 3 for existing Subscription ID)  is to read and accept the End User Software License Agreement by checking the “ I accept all of the above terms” check box and clicking the Finish button.

ex25.JPG

Step 5 confirms the successful registration of the license(s) and contains multiple options.

  1. You can download the license key using Save As.
  2. Email the registration details and license key using Send email
  3. Copy the license key from the web page

If a new Subscription ID is created, the new Subscription ID number and expiration date will be displayed.

EX235.JPG

At the bottom of the page, there are 3 options for license registration:

  1. Register more
  2. Register more for this order
  3. Register More for this Subscription ID
  • Register more assumes you would like to register licenses using a different Sales Order Number or Registration ID. This will take you to the first Register license screen.
  • Register more for this order assumes that you want to register more licenses from the same order and that you will register the license to a different device. Selecting this button will take you to the screen that displays the licenses on the order. You will not have to re-enter the Sales Order or email address.
  • Register More for this Subscription ID understands that you want to register more licenses to the same device. You will be taken to the license display screen to select the next license and enter the redeem quantity. Because MNP knows the device details (serial number) and you have already accepted the License Agreement, these screens will be skipped. You will be taken directly to the confirmation page where you can obtain the license key.

 

 

 

 

Labels
Comments
Occasional Contributor I

Hi I can go through entire process for Airwave license registration, but I can not download Airwave 8.3 OVA template (or any other Airwave software) from HPE My Software sub page. Purchase order, Airwave license serial number nor any other number associated with our license seems to work.

Can you help on that?

Search Airheads
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Read all about it! If it’s happening now, it’s in the community.

Check out the latest blogs from your community team, the community experts and other industry sources.
Labels