Technology Blog

Support + Community = Gold

Aruba Employee
Aruba Employee

Hello all,


Thank you for your support and helpful feedback as we integrate Support features into the Community--as many of you have told us, it's long overdue!


While we have more work to do, we now have a much more enriched experience for our users--and we want to know what you think. 


Support features integrated into Community include:

We've gotten very positive feedback on our Knowledge base articles. Our current categories for KB articles include:


And finally, we are thrilled by the release of the Aruba Solution Exchange. I urge you to check out this completely free and customizable repository for common Aruba configurations. Check it out...and add your own!


Next up: this month we plan on rolling out a new Live Chat feature, staffed by our Welcome Center team members. This will be primarily for non-technical questions and will allow you to get quick answers instantly. 


Questions? Feedback? KUDOS?! Please let us know and as always, thank you for being an Aruba customer and a member of this community.

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