Voice and Video

Reply
New Contributor
Posts: 2
Registered: ‎11-17-2010

VoIP with IPO500 and Avaya 3645 wireless telephone

Has anyone installed a 3200 controller with AP-105, and Avaya 3645 wireless telephone sets registered in an IPO500 pbx?

I'm having problems with some calls that have no audio. :(
Occasional Contributor I
Posts: 7
Registered: ‎09-30-2011

Re: VoIP with IPO500 and Avaya 3645 wireless telephone

Hi Helton,

I asked a colleague and he says that you have to disable "direct media path" in the extension, to force the calls to be routed by the IPOffice.

I had the same problem with Avaya Communication manager, and we did the same (i remember in CM this is called IP-IP or something similar) and it worked. I think the problem is that the phones doesn't negotiate the codec correctly

Let us know if this works
New Contributor
Posts: 2
Registered: ‎11-17-2010

Re: VoIP with IPO500 and Avaya 3645 wireless telephone

When I removed the parameter that you indicated, the wireless telephones stopped communicating with each other, so I think the problem was not that.

I was using version 6.1.2.2, so I made a downgrade to 5.0.4.2, and apparently the problems were solved.

I will do more tests during this week to check if the system has stabilized.

Thank you for your attention.

Regards,
Helton
Search Airheads
Showing results for 
Search instead for 
Did you mean: