Voice and Video

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Occasional Contributor II
Posts: 77
Registered: ‎07-10-2009

voice menu gone after upgrade

I've upgraded from 3.4.0.4 to 3.4.2.3

And now it seems there is no menu about voice stastics and calls.
Of course i have the voice licence activated.

What I should do to see again that menu?
Guru Elite
Posts: 21,291
Registered: ‎03-29-2007

Clear Browser Cache

You should clear your browser cache.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 77
Registered: ‎07-10-2009

Re: voice menu gone after upgrade

I've cleared the internet explorer cache and there is no voice anywhere.
I've also tried with chrome and the same issue.
Guru Elite
Posts: 21,291
Registered: ‎03-29-2007

show keys

Please type "show keys" at the commandline to see if the controller has accepted the voice license.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 77
Registered: ‎07-10-2009

Re: voice menu gone after upgrade

this is the output:


(arubacon) #show keys

Licensed Features
-----------------
Feature Status
------- ------
Access Points 40
Remote Access Points 0
Ortronics Access Points 0
Outdoor Mesh Access Points 0
Wireless Intrusion Protection Module 0
Policy Enforcement Firewall Module 0
Voice Service Module 128
VPN Server Module 0
xSec Module 0
Indoor Mesh Access Points 256
120abg Upgrade 0
121abg Upgrade 0
124abg Upgrade 0
125abg Upgrade 0
Wireless Intrusion Protection DISABLED
Policy Enforcement Firewall DISABLED
Remote APs DISABLED
External Services Interface DISABLED
Client Integrity Module DISABLED
VPN Server DISABLED
xSec Module DISABLED
MMC AP DISABLED
Netgear AP DISABLED
Voice Services Module ENABLED
Ortronics AP DISABLED
Mesh Point APs ENABLED
AP Developers Module DISABLED
Internal Test Functions DISABLED
Public Wi-Fi Access DISABLED
Guru Elite
Posts: 21,291
Registered: ‎03-29-2007

looks like

You might need the policy enforcement firewall...


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

Occasional Contributor II
Posts: 77
Registered: ‎07-10-2009

Re: voice menu gone after upgrade

ok, I'll register also that licence, I had it in the previous version, but I didn't registerd it because i thought with this versions was not neccessary.

Thanks
Occasional Contributor II
Posts: 77
Registered: ‎07-10-2009

Re: voice menu gone after upgrade

Thankyou
Now it's ok, i've pasted all the licences that I had on my licencing webpage.

thanks
Occasional Contributor II
Posts: 77
Registered: ‎07-10-2009

Re: voice menu gone after upgrade

I've set up this two licences:

Wireless Intrusion Protection Module
Policy Enforcement Firewall Module: 128

And now i have problems with my wireless phones. I get lots of
NOTICE: chan_sip.c:18325 handle_response_peerpoke: Peer '5023' is now Reachable. (221ms / 10000ms)
NOTICE: chan_sip.c:22947 sip_poke_noanswer: Peer '5023' is now UNREACHABLE! Last qualify: 221

Also the phones behave very bad sometimes they can call and sometimes the can.

This started to happen just after I registerd those licences.
From the point of view of aruba that clients are connected.

What happens with this licences?
Guru Elite
Posts: 21,291
Registered: ‎03-29-2007

Voip prioritization

try this:

config t
voip prioritization enable

Do a show datapath session tab to see if the HV flags are being set correctly after you enable that... during a call.


Colin Joseph
Aruba Customer Engineering

Looking for an Answer? Search the Community Knowledge Base Here: Community Knowledge Base

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